This privacy policy aims to inform ORANOS TRANS website users about the collection, use, protection, and processing of their personal data, in accordance with Moroccan Law No. 09-08, promulgated by Dahir No. 1-09-15 of February 18, 2009.
1. Data Controller
The person responsible for processing personal data collected on the site is:
ORANOS TRANS
Address: 4 LOT HOURIA, Boulevard Palestine, Mohammedia – Morocco
Phone: +212 6 63 71 40 40
Email: contact@oranostrans.com
2. Collected Personal Data
ORANOS TRANS may collect the following personal data:
* Full name
- Email address
- Phone number
- Information related to quote requests or contact
- Cargo information (nature, weight, dimensions, origin, destination)
- Attached files voluntarily submitted (packing list, logistics documents, Excel files)
This data is collected only when the user voluntarily provides it through the forms available on the site.
3. Purposes of Processing
The personal data collected is used exclusively for the following purposes:
* Processing transport and logistics quote requests
- Responding to contact or information requests
- Commercial follow-up and customer relations
- Improving the quality of services offered
- Administrative and operational management of services
The data is under no circumstances used for purposes not intended or incompatible with the purposes mentioned above.
4. Legal Basis for Processing
The processing of personal data is based on:
* The user's explicit consent upon form submission
- The necessity of processing for the execution of transport services or logistics services
- Compliance with legal and regulatory obligations applicable to ORANOS TRANS
5. Data Retention
Personal data is kept for a period strictly necessary for the fulfillment of the purposes for which it was collected, unless otherwise required by law.
Once the retention periods have expired, the data is securely deleted or anonymized.
6. Data Confidentiality and Security
ORANOS TRANS is committed to ensuring the confidentiality and security of the personal data processed. Appropriate technical and organizational measures are implemented to protect the data against loss, unauthorized access, disclosure, alteration, or destruction. Access to data is strictly limited to authorized persons within the company.
7. Data Sharing
The personal data collected is neither sold, rented, nor transferred to third parties. However, it may be communicated to technical partners or subcontractors only when necessary for the performance of requested services (e.g., IT service providers), in strict compliance with Law 09-08.
8. User Rights
In accordance with Moroccan Law No. 09-08, the user has the following rights:
* Right of access to their personal data
- Right to rectify inaccurate or incomplete data
- Right to object to processing for legitimate reasons
- Right to delete data, within the limits provided by law
Any request relating to the exercise of these rights should be addressed in writing to: contact@oranostrans.com
9. Cookies
The ORANOS TRANS site may use cookies or similar technologies for operational, analytical, and user experience improvement purposes. The user can configure their browser to refuse or limit the use of cookies.
10. Modification of the Privacy Policy
ORANOS TRANS reserves the right to modify this privacy policy at any time to adapt it to legal, regulatory, or technical developments. The updated version will be published on the site and will take effect as soon as it is online.
11. Applicable Law
This privacy policy is governed by Moroccan law. Any dispute relating to the interpretation or execution of this policy falls under the exclusive jurisdiction of Moroccan courts.
ORANOS TRANS
Legal Department